Personal data protection policy

As the person responsible for processing your personal data, Toyota Tsusho Manufacturing Ghana Limited (“TTMG”) undertakes to ensure that the collection and processing of your personal data complies with the Data Protection Act, 2012 (Act 843) (“DPA”).

This present policy describes how your data is used by TTMG when you browse our site.

What do the following terms mean? 

Personal data: means data about an individual who can be identified from the data or from the data or other information in the possession of, or likely to come into the possession of the data controller.

Who is concerned? Any person having access to and/or using the site.  

Processing: refers to any operation on data or activity or set of operations by automatic or other means that concerns data or personal data (collection, retrieval, recording, transmission, use, deletion).  

Data controller: means a person who either alone, jointly with other persons or in common with other persons or as a statutory duty determines the purposes for and the manner in which personal data is processed or is to be processed.

TTMG: refers to the data controller and any affiliated entity of TTMG.  

Websitehttps://cfaogroup.com/

How do we collect your data? 

TTMG collects your personal data when:  

  • you browse the site 
  • during your requests made on the website via the contact form
  • you apply for a job

What data do we collect? 

As a user of the website, we may collect the following data:  

  • connection data: browsing history (cookies) 
  •  identification data: surname, first name, e-mail address, telephone number, postal address
  • application data: cover letter, CV, certificates.

What are the purposes of the processing of your personal data?

We process your personal data for the purposes set out in the table below:

PURPOSES OF THE PROCESSINGLEGAL BASISRETENTION PERIOD
Our interactions
Customer service management: to process and respond to your enquiries made through the contact form  Lawfulness of processing (Section 17(b) of the DPA)  3 years from the last contact 
Respond to your requests to enforce data protection rights  Specification of purpose (Section 22 of DPA).  1 year from the closure of the request 
Management of applications: to analyse and review applications         Lawfulness of processing (Section 17(b) of the DPA and Quality of information (Section 26 of DPA) 24 months from the last contact
Cookies
Cookie management  Consent (Section 20 of the DPA)  Refer to our cookie 

Subcontractors may be involved in TTMG's processing of personal data. We undertake to ensure that these subcontractors also comply with the requirements relating to the DPA. 

How long do you keep your personal data? 

TTMG keeps your personal data throughout the duration of your employment contract with the company.  At the end of the contract or when the contract is terminated, TTMG undertakes to anonymise and/or destroy your personal data in a secure manner.  

What are the security measures applicable to your personal data? 

TTMG takes appropriate technical and organisational measures daily to protect your personal data against unlawful or accidental destruction, accidental loss or alteration, disclosure, or unauthorised access.  

What are the conditions for transferring your personal data? 

If your personal data is processed outside Ghana, TTMG undertakes to do everything in its power to ensure that these data transfers have a level of guarantees and security adequate to the DPA.

What are your rights? 

TTMG wants to make sure that you are fully aware of all your rights about data protection. You have the following rights about your personal data:  

The right of access: you have the right to request copies of your personal data.  

The right of rectification: you have the right to correct any information that you consider inaccurate and/or to complete information that you consider incomplete.   

The right to erasure: you have the right to request the erasure of your data, under certain conditions.  

The right to data portability: you have the right to order the transfer of your collected data to another organisation, under certain conditions.  

If you wish to exercise any of these rights, please contact the Compliance Manager within TTMG at the following email address: ressilfientenah@CFAO.com  

Or by post at the following address: Head Office & Motorway Branch, Community 18 Junction, Abattoir Road, Tema. To the attention of:  Compliance Manager.

Note: proof of identity must be attached to your request so that we can identify you.